Referral Coordinator (Bilingual/Spanish)

Referral Coordinator Note: Bilingual (English/Spanish) - Hours: 8am - 5pm (in office) POSITION SUMMARY: The referral coordinator will provide patient care services under the direction of a licensed health care provider. This includes handling referrals, health follow-ups and coordination services. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinates and manages authorizations for referrals from our primary care providers to outside providers, including to medical specialists and outside facilities for special testing/imaging in a timely manner. Facilitates and ensures the receipt of consult/specialty notes and test results after a patient has been referred to an outside provider in a timely manner. Communicates with primary care provider (PCP) to inform of any delays or barriers to patients care. Serves as clinic liaison to outside agencies and partners. Communicates with Supervisor when unable to process all referrals or follow-ups to avoid delays. Involve in all quality improvement and other team projects actively. Reporting of incoming and outgoing calls logs to the supervisor as needed. Coordinator and tracking imaging, voicemails and incoming faxes inside and outside facilities. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.