Parts Specialist

Answer parts telephone calls and wait on walk in customers promptly and courteously Assist customers by researching parts from the manufactures parts manual Prepare parts quotes Enter orders in the computer Coordinate setting up new customers in the computer Ensure customer service by suggested sales to meet the total customer needs Assist mechanics with parts diagrams and identifying parts accurately Post parts to work orders from the parts warehouse and service techs Support the mechanics by processing orders in a timely manner Physically pull parts for customers and assist in putting away stock Understand the computer parts system and how parts are affected by various transactions Ensure orders are processed with current pricing, cost and freight Utilize company inventory to reduce surplus and identify incorrectly ordered parts to be returned Ensure customer part requirements are on order if not in stock Other duties as assigned.