Inside Sales Representative - Strategic

Summary / Position Purpose: The Inside Sales Rep of Strategic Accounts supports strategic accounts through proactive outbound outreach, product upselling, project support, and issue resolution while carrying a defined revenue growth goal. This role partners closely with outside sales and internal teams to expand account penetration, drive incremental revenue, and deliver a high-quality customer experience. Essential Duties, Functions and/or Responsibilities: Drive revenue growth within assigned key accounts through upselling, cross-selling, and project-based opportunities Focused on building relationships and cultivating business through key relationships developed Conduct proactive outbound calls and email outreach to identify and develop new opportunities Support customer projects from initial inquiry through completion Assist with product selection, quoting, order management, and follow-up Collaborate with outside sales representatives, specialists, and internal teams Maintain accurate CRM activity, pipeline, and account data Directly and indirectly responsible for product quality. Other duties as assigned. Performance Measures Revenue growth vs. assigned quota Outbound activity and opportunity creation Upsell / cross-sell conversion Project opportunity execution Customer satisfaction and retention