Math Learning Advisor

Job Title: Learning Consultant

Job type: Full-Time 40 hours/week

Location: Remote

Intended Start Date: ASAP

Pay: 3500MYR/month + Bonus

Who We Are:

Think Academy US ( www.TheThinkAcademy.com ), a 100% owned subsidiary of TAL Education Group(NYSE: TAL), is recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children’s ability to think critically, to strengthen their logic skills, and to help them fulfill their goals through innovative teaching techniques. We are a math-focused after-school program offering two core tracks: the Competition Track for advanced problem solvers and the School Common Core Track for strengthening fundamental math skills. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform.

Your Role:

Think Academy U.S. is looking for a Part-Time Learning Consultant for our Elementary and Middle School courses. Learning Consultants provide expert guidance and personalized support to parents, ensuring that students’ needs are effectively met throughout their learning journey at Think Academy.

In this role, you will be responsible for managing leads from our official website — contacting families immediately after a placement test request is submitted, conducting follow-up calls , and analyzing students’ test reports to recommend the most suitable courses. You will also maintain ongoing communication with parents to ensure a smooth transition from trial to enrollment. This position requires strong communication skills, quick problem-solving, and a thoughtful, service-oriented mindset.

As a Remote Learning Consultant, your responsibilities include:

• Effectively addressing client inquiries about course offerings, schedules, teaching methods, and registration processes.
• Follow up with potential clients who register or inquire through Think Academy’s official website, ensuring timely engagement and personalized communication.
• Conduct consultation calls, text messages or emails to understand students’ academic goals and recommend appropriate courses.
• Building strong relationships with parents by understanding their children’s academic needs and recommending suitable programs.
• Manage leads generated from digital channels (website, ads, social media) — track their progress in the CRM system and take ownership of the full conversion process from first contact to enrollment.
• Developing and execute plans to meet weekly/monthly enrollment targets and improve resource conversion rates.
• Collaborate with the marketing and academic teams to give feedback on lead quality, user needs, and messaging effectiveness.
• Analyze personal performance data weekly and proactively adjust communication tactics to achieve and exceed enrollment goals.

What We're Looking F