Dispatch Operator

The Dispatch Operator dispatches appropriate ambulance and NET unit based on call information provided. The Dispatch Operator works 12 hour shifts on a rotating schedule. DUTIES AND RESPONSIBILITIES: Effectively prioritize incoming ambulance and NET call requests Operate multiple incoming cellular and land telephone lines Use CAD System to dispatch ambulances and NET units Monitor the movement and availability of ambulance and NET units Communicate clearly and effectively with all Field & Operations personnel Accurately document all conversation details related to calls, dispatches, and messages Troubleshoots mechanical/situational problems Contact Dispatch Supervisor, COO, and Fleet Manager as appropriate. Perform accurate basic data entry Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.