VP, Global Revenue Operations and Enablement

About the role:

Forter is looking for a VP of Revenue Operations & Enablement to own global field operations, sales enablement, and strategic alignment across our Go-To-Market (GTM) organization. Reporting to the Chief Revenue Officer, this leader will play a critical role in scaling Forter’s enterprise B2B platform by driving operational excellence, forecasting rigor, and world-class enablement that accelerates sales productivity and execution.

The ideal candidate thrives in a high-growth environment that values strategic communication, cross-functional partnership, and measurable results. This role requires deep experience in enterprise B2B SaaS, a strong analytical and operational foundation, and the ability to build scalable best practices across Revenue Operations and Enablement. You will serve as a trusted partner to GTM leadership and the executive team, guiding and influencing large, cross-functional initiatives that support Forter’s growth and global expansion.

What you’ll be doing:

• Revenue Operations & Strategy

• Own global revenue operations across Sales, Customer Success, and Partnerships, ensuring alignment, consistency, and operational rigor throughout the GTM lifecycle.
• Drive continual improvements in bookings forecast accuracy and pipeline management, including operating cadence, inspection frameworks, and executive-level reporting.
• Develop and maintain a data-driven, probability-weighted bookings forecast and partner closely with Finance on billings, revenue, and capacity planning.
• Provide regular business reviews with Sales Managers, Account Executives, and cross-functional partners to assess opportunity health, surface risks, and reinforce best practices.
• Boost sales productivity through customer segmentation, territory design, capacity modeling, and simplification of the end-to-end sales process.
• Track and analyze KPIs related to growth, win/loss performance, upsells, renewals, quota attainment, and rep productivity, translating insights into action.
• Lead the global deal desk to enable faster, higher-quality deal execution, including pricing strategy, approvals, RFP support, and strategic deal guidance.
• Partner with Legal, Finance, and Accounting to optimize contracting, order-to-cash workflows, commissions, and revenue processing while modernizing legacy policies.
• Collaborate with the CFO and FP&A team to design commission structures and incentive programs that drive the right behaviors, product mix, and long-term growth.

• Sales Enablement & GTM Effectiveness

• Own the global sales enablement strategy for Forter’s enterprise B2B platform, ensuring sales teams are equipped to execute effectively at every stage of the customer journey.
• Build and scale enablement programs across onboarding, continuous learning, product releases, messaging, competitive positioning, and deal execution.
• Partner with Sales, Product Marketing, and Product to translate Forter’s value proposition into clear, compelling sales narratives and enablement assets.
• Establish enablement frameworks that support enterprise selling motions, including account planning, multi-stakeholder deal strategy, and executive-level conversations.
• Ensure enablement programs are measurable, tying learning initiatives to improvements in ramp time, pipeline conversion, deal velocity, and win rates.
• Oversee the selection, optimization, and adoption of sales enablement tools and platforms to drive consistent execution globally.
• Support hiring profiles, onboarding experiences, and ongoing coaching programs to increase rep effectiveness and participation across global regions (AMER, EMEA, APAC).

• Leadership & Scale

• Lead, mentor, and grow a high-performing global Revenue Operations and Enablement team, setting a clear vision and operating model.
• Size TAM opportunities and partner with GTM leadership to define go-to-market strategies that optimize resource efficiency and market coverage.
• Collaborate with Sales leadership, Legal, and Finance to support expansion into new global territories.
• Play a key role in preparing and presenting materials for global all-hands, QBRs, executive leadership meetings, management offsites, and Board discussions.

What you’ll need:

• 10+ years of experience in a high-growth enterprise B2B SaaS environment (25%+ YoY growth)
• Proven success across 5+ years of leading Revenue Operations and/or Sales Enablement at scale, supporting complex, outbound enterprise sales motions
• Demonstrated experience partnering closely with Sales leadership and executives to drive productivity, predictability, and growth
• Strong track record of building and leading high-performing teams (10+), with a coaching-oriented leadership style
• Exceptional analytical, operational, and problem-solving skills paired with strong executive-level communication and presentation abilities
• High EQ and adaptability, with the ability to influence across functions and levels
• Data-driven, curious, and systems-oriented, with a passion for continuous improvement

About Us:

Commerce is evolving faster than the systems built to support it. Agentic AI is redrawing how people buy. Customer expectations have a new ceiling. And bad actors are evolving alongside every advancement.

Forter was built to meet this moment — and stay ahead of it.

We are a human-first, AI-built company. Our technology analyzes patterns across a network of over 2 billion shoppers, delivering identity intelligence across the entire commerce journey — from sign-up to checkout to returns — that protects revenue and unlocks great customer experiences simultaneously. With Forter, businesses know who to trust, whether it’s humans or the agents shopping for them. The result: zero friction for the customers who matter. No revenue left behind.

The world's most trusted brands — Nordstrom, Instacart, Priceline, Adobe, ASOS, and eBay among them — rely on Forter to get this right. Since 2013, we've raised $525M from investors including Tiger Global, Bessemer, Sequoia Capital, and Salesforce Ventures, and today we power commerce decisions for nearly 1 million businesses globally. We're more than fraud, payments and orchestratio