Sr Product Owner

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values -driven culture, international careers and the chance to shape the future of experience.

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

We are proud of:

• The work we do and the innovation we drive
• Our values of share, care a nd dare
• Our borderless, global framework, which enables seamless collaboration

The role

As a Product Owner , you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring +5 YEARS of experience, a growth mindset and a drive to make a lasting impact.

You will thrive in this role if you are:

• A curious problem solver who challenges the status quo
• A collaborator who values teamwork and knowledge-sharing
• Excited by the intersection of technology, creativity and data
• Experienced in Agile methodologies and consulting (a plus)

Role responsibilities

Backlog Management & Prioritization

Own, manage, and continuously prioritize the retail team backlog (features, user stories, enhancements, defects, spikes), keeping items well-defined, detailed, and development-ready.

Break down retail and clienteling initiatives into clear, buildable user stories with dependencies and testable conditions.

Set priority based on business value, impact on Client Advisors and clients, and alignment with the retail roadmap and broader program goals — balancing stakeholder requests against team capacity through informed trade-offs.

Acceptance Criteria & Story Readiness

Define clear acceptance criteria and a definition of “done” for each story, ensuring the team understands what is needed for successful, quality store-facing functionality.

Confirm stories are marked ready for development, with story points and no unresolved gaps, blockers, or dependencies before commitment.

Stakeholder Communication

Act as the primary day-to-day contact between the retail/store business, the Product Manager, and the development team.

Gather requirements and feedback from store operations, retail and regional teams, and Client Advisor user groups; manage expectations on scope, delivery, an