Client Success Executive (m/f/d)

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Client Success Executive to join our Sales team in Berlin!

This is a hybrid role, requiring a minimum of two days per week in our office.

YOUR IMPACT

• You are responsible for the continuation and renegotiation of existing contracts (renewals) for our B2B clients with a strong focus on larger corporate accounts
• You analyze the existing portfolio, identify data-driven needs for action based on opportunities and risks (up and cross-sells), and initiate measures independently
• You are responsible for contract negotiations with (key) corporate accounts optimizing revenue and margins in close coordination with colleagues from related areas such as Sales, Customer Success, Legal, and Controlling
• You actively work on the continuous improvement of our processes and methods in the area of Client Success to position Wellhub for a successful future in this area
• You understand the wishes and needs of our corporate clients and derive strategies & tactics for specific contract negotiations and conclusions as well as for future product improvements

WHO YOU ARE

• You have a minimum of 3 years experience in contract management & negotiation, sales, or key account management, ideally in a B2B environment (experience in pricing processes is a plus)
• You are results-oriented with a focus on revenue growth and able to independently assess the implications of various elements of contract design, e.g. on effort, costs, and strategic importance
• Your high numerical affinity & analytical mindset enables you to identify both risks and opportunities in the existing clients
• You have excellent communication skills in German and English; you are a persuasive negotiator and genuine sales talent
• You are confident and credible in discussions with executives up to senior management level
• You are resilient and persistent and thus able to withstand pressure, manage confrontation in challenging negotiations, and maintain composure under stress
• You have a strong product affinity and ability to represent and promote our solution externally with conviction
• You bring along excellent Google Sheets skills and a high proficiency in data-driven analysis

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:

WELLHUB: Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDU