IT Manager

Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.

This position is based on-site in the Greater Seattle Area.

A career at Sono Bello means being part of a dynamic, high-energy work environment where every team member can make a difference. We love what we do, and it shows. As the national leader in providing cutting-edge, personalized body transformations, we believe everyone deserves their best body today and the opportunity to pursue their best life now. With over 135 locations, Sono Bello is the largest and fastest-growing cosmetic surgery practice in the nation.

Sono Bello is seeking an IT Manager to oversee operational IT services across clinic and corporate locations in a cloud-first healthcare environment. This role ensures technology systems are reliable, secure, and aligned with business and regulatory requirements. The IT Manager drives service delivery performance, operational accountability, analytics, and continuous improvement across infrastructure, networking, identity, and endpoint platforms.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for overall IT operations across service desk, infrastructure, networking, and endpoint management

• Accountable for service performance, including SLA/KPI tracking, operational trend analysis, and ongoing reporting on system, endpoint, and network health

• Responsible for escalation oversight and resolution of business-critical incidents

• Ensures consistent onboarding, offboarding, provisioning, and documentation practices across all locations

• Oversees Azure infrastructure to maintain availability, stability, and cost control

• Maintains secure and compliant Microsoft 365 services aligned with enterprise standards

• Responsible for identity lifecycle management within Entra ID, including access governance and conditional access

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