Account Director - 12m FTC

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Account Director - 12 Month Fixed Term Contract

Location: London, United Kingdom

About the role:

As Account Director, you'll own the client relationship and the delivery engine. Working across brand campaigns, always-on digital content, thought leadership and, event and marketing collateral, you'll be accountable for account health, project governance, stakeholder alignment, and commercial performance.

This is a hands-on senior role that demands both strategic thinking and operational discipline. You'll shape the partnership at a senior level while managing briefs, pipelines, compliance and brand workflows, and budgets with rigour and confidence.

What you will be doing:

Client Partnership & Account Leadership

• Own the senior client relationship as primary point of contact for the client's marketing and communications team
• Translate business priorities into clear studio direction and creative briefs
• Chair status meetings, monthly business reviews, and strategic planning sessions, keeping the studio positioned as a high-value partner
• Manage client expectations through competing priorities and regulated timelines, without compromising relationships or output quality
• Proactively identify opportunities to grow the scope of the partnership

Project Management & Delivery

• Lead end-to-end delivery across the full creative portfolio, from brief intake through production, approvals, and final output, across digital, social, print, events, and long-form content
• Maintain full pipeline visibility, managing SLA frameworks, capacity risks, and project status across all in-flight work
• Act as the consolidation point for all client feedback before it reaches the creative team
• Build proactive project roadmaps in partnership with creative leads, supporting monthly planning and forecasting cadences

Compliance & Governance </p&gt