Team Lead Specialty Packaging

SUMMARY Team Lead positively leads and motivates a team of associates in daily work duties. The Team Lead is responsible for leading, coordinating, and managing a team of associates in a positive manner. This includes overseeing day-to-day activities, providing mentorship, ensuring team productivity, and driving the success of projects. Specialty Packaging Team Lead will oversee the operation and efficiency of the Specialty Packing department, including ensuring kits, collations and projects are produced according to client specifications. ESSENTIAL DUTIES AND RESPONSIBILITIES: Assigns tasks to Specialty Packaging (Spec Pack) team members to optimize productivity. Monitors the productivity of Spec Pack team members, sharing numbers daily and coaching underperformers. Audits the quality of work performed by team members and gives feedback, as necessary. Communicates effectively with internal teams, for specific issues impacting clients. Issues may include deviations from normal system behaviors and patterns. Work with inventory teams to maintain accurate inventory levels. Works with the Client Services Department to reduce customer nonconformance. Maintains high standards for professional conduct. Onboarding and training associates on specific project processes. Listening to feedback and resolving issues from the team, escalating, as necessary. Promoting a safe and motivating workplace and atmosphere. Monitors the performance of the group and individuals ensure that established goals are met. Notifies the Supervisor of any problems they are unable to handle including, but not limited to, out-of-stock items, performance issues, etc. Provides training for job specific tasks. May also perform any job, in the area of responsibility such as project work, kitting and collations as necessary. Acts as a point of contact for the Spec Pack department. Acts as a liaison for communication between supervisor and other employees. Adheres to and champions corporate safety and quality procedures and policies. Acts on behalf of the Supervisor, within limits of authority, in his/her absence and/or as assigned. Ensure all Spec Pack projects area completed and appropriately placed at the end of a day or shift. Uphold Jay Group Core Values Make it Possible: We happily and skillfully remove barriers to success for our clients and our employees. Drive to Innovate: We have a relentless drive to innovate, simplify and continually improve. We Win Together: We recognize that our success depends on our collective genius and that we succeed when our clients succeed. Built on Trust: We live our legacy of being open, honest, ethical, and genuine. Performs other duties as necessary and/or assigned. Must be able to work weekends when needed.