Seasoned Commercial HVAC Service Technician

A FirstCall Mechanical Company SEASONED COMMERICAL HVAC SERVICE TECHNICIAN Location: Chesapeake, VA WHO IS FIRSTCALL MECHANICAL? STR Mechanical is a commercial and industrial HVAC services provider in the Chesapeake metro area. Founded in 2006, STR partnered with FirstCall Mechanical in 2022. FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction. FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job. BENEFITS OVERVIEW FirstCall Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including: Competitive Weekly Pay Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans) Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans Career Growth & Development - Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program Generous Referral Bonus of $2,500 per referral Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances POSITION OVERVIEW We are currently seeking an experienced Commercial HVAC Service Technician II to join our fast-growing STR team. The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as an active EPA Certification. JOB RESPONSIBILITIES Diagnose causes of problems and/or failures in heating/air conditioning systems, refrigeration systems, and food service equipment, for the purpose of identifying equipment and/or systems repair and/or replacement needs with no mistakes/callbacks Perform maintenance and service repairs, install new units, or replace parts of existing units according to specifications of 15 tons+ Maintain larger PM contracts with more than 5 units Repair or replace defective parts in units and equipment and their controls Service and troubleshooting mini-splits and/or replacing smaller RTU’s and mini-splits for 15 tons or less Communicate with Dispatch to ensure completion of scheduled jobs Maintain preventative maintenance schedules and procedures for customers Provide elite customer service to every customer encountered ACCOUNTABILITIES Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC needs ORGANIZATIONAL ALIGNMENT This position reports to the local Service Manager and is responsible for engaging with the service team and all of our customers.