Business Development Associate

1. POSITION SUMMARY The Business Development Associate actively promotes Douron in the business community, increases brand awareness, and cultivates advantageous relationships; this position represents the company and drives sales by raising Douron’s profile with key influencers – designers, architects, general contractors, developers – and with end-user clients. This role networks locally and finds new potential clients and develops project leads. 2. POSITION EXPECTATIONS Raises community awareness of the company in a strategically advantageous manner Personally represents the standards and ideals of the company brand in the community Interacts dynamically with businesses and individuals to promote and develop positive views of the company, its product lines, its services, and its capability Follows leads and develops contacts; networks throughout the community Engages actively in business development activities throughout the local Baltimore community, attending a variety of events including those targeted at design, construction, and real estate professionals Expands the company’s business opportunities and project securement Leads showroom tours and acts as the go-to presenter Develops and maintains familiarity with all sales tools, including case studies and project presentations Develops and maintains familiarity with product lines and commercial furniture project essentials Understands and communicates company advantages, including leading design solutions and installation expertise, to promote effectively to clients As needed, secures projects and acts as project manager, personally ensuring customer satisfaction by monitoring project progress at every stage; communicates and coordinates internally to ensure a seamless experience for the client Maintains customer confidence and protects operations by keeping information confidential Maintains a safe and clean working environment by complying with policies, procedures, and regulations Other duties as assigned 3. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities.