Client Care Coordinator (Day Services)

PIONEER CENTER for Human Services Client Care Coordinator (Day Services) Department: IDD Job Status: Full Time FLSA Status: Non-Exempt Reports To: Community Day Case Management Coordinator Grade/Level: 4 Amount of Travel Required: 5% Job Type: Regular Positions Supervised: None Work Schedule: M-F 40 hours/week (Hours may vary) POSITION SUMMARY The Day Program Client Care Coordinator supports adults with Intellectual Disabilities that are served at Pioneer Center Day Programs. The C lient Care Coordinator serves as the primary advocate for each client in their caseload, ensuring not only compliance, but quality of life and general happiness within the Day Program. The Client Care Coordinator collects the raw data necessary to evaluate program effectiveness, efficiency, and stakeholder satisfaction. The Client Care Coordinator provides necessary services to ensure a client’s progress towards goals set for them through the Person-Centered Planning Process. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) • Carries a caseload within DHS community day guidelines. • Establish contact with guardians and/or family members. Facilitates communication between guardians and/or families and relevant agency staff. • Responsible for completion of m onthly service reviews, Implementation Strategies, ICAPs, Monthly Reviews, CIRs, progress notes/billing, and consents. Enter all required information/assessments via the Agency’s EHR system, where and when appropriate. • Possess knowledge of entitlements and be a resource to clients, families, and other agencies. • Must prepare all relevant paperwork and present at Human Rights Committee (HRC) as needed. • Ensures compliance with Auditors such as BQM, BALC, CARF, HCBS (DHS), etc. • Responsible for the generation and collection of program data. Duties include writing client goals, training staff on goals, monitoring, and collection of data. • Informs the direct supervisor of all conditions that may prove detrimental to the clients well being. • Conducts all phases of client service in compliance with the laws on confidentiality and HIPAA. • L eads a program of which the topic is based upon HCBS Settings Rules requirements for the Day Program. • Must possess excellent verbal and written communication skills. • Regular, reliable, predictable attendance. • Maintain continuing education as required per DHS once QIDP certification is obtained. • Performs all other duties as assigned by direct supervisor.