Value Added Service Associate

Real people. Real service.

At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Value Added Services (VAS) Associate to join our growing Inventory Control Team and Fulfillment Center network. This individual will report into our Inventory Control Supervisor and is responsible for executing kitting, assembly, packaging, labeling, and inventory rework activities within the Inventory Control department. This role ensures that inventory impacted by promotions, internal process corrections, or quality initiatives is accurately modified, documented, and returned to available stock while maintaining high standards of inventory integrity and quality control. If you are motivated and want to start a career with a rapidly growing company , we’d love to hear from you!

Job Type: Full-Time, Non-Exempt

Location: 530,000 sq. ft. in Columbus, OH at 6085 Winchester Pike, Columbus, OH 43110

Schedule: Monday through Friday, from 11:00am to 7:30pm EST

Base Salary: $20.00 per hour (paid weekly)

Responsibilities:

• Assemble and package kits by combining multiple products, components, or promotional materials according to defined work instructions
• Perform inventory rework resulting from internal process corrections, quality holds, labeling errors, packaging updates, or operational changes
• Repackage, relabel, or reconfigure products to meet updated internal standards or customer requirements
• Locate, pull, stage, and return inventory components accurately to support VAS and rework activities
• Verify correct item numbers, quantities, and product condition prior to assembly or rework
• Apply barcodes, pricing labels, and internal identification tags in accordance with company standards
• Inspect completed kits and reworked items to ensure accuracy, completeness, and proper packaging integrity
• Identify and report discrepancies, shortages, or damaged inventory discovered during VAS activities
• Prepare and insert required documentation such as packing lists, instruction sheets, or internal reference materials
• Maintain accurate production and rework documentation and communicate inventory adjustments to leadership
• Maintain organized and clearly segregated work areas for active projects, completed kits, and inventory pending rework or disposition

Requirements :

• High school diploma or GED equivalent
• Ability to push and pull objects up to 60 pounds of force independently

• Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds

• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day

Preferred Qualifications:

• 1+ years of warehouse, inventory control, assembly, or fulfillment experience
• Experience performing kitting, labeling, or light assembly
• Experience working in a fast-paced warehouse environment

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