Sales Coordinator

Location: Runcorn Department: Wholesale Reports to: Branch Manager Type: Full-time Industry: Electrical & Hazardous Area Equipment At Dron & Dickson, our purpose is simple: Everyone Home Safe. We believe in protecting people, the environment, and our clients through safe systems, strong culture, and high‑quality service delivery. We are committed to investing in our people — our greatest asset — and fostering a workplace built on our core AGILE values: Attitude, Genuine, Integrity, Learning, and Empathy. If you’re passionate about operational excellence, people coordination, and delivering exceptional service, this is your opportunity to be part of a respected brand in the Energy sector. Dron & Dickson are looking for a Sales Coordinator , you’ll be at the heart of our operations—ensuring smooth sales processes, supporting our valued customers, and helping us achieve our branch goals. You’ll work closely with our Business Development Managers and play a key role in maintaining our high standards of service and safety. Key Responsibilities Process sales quotations, sales orders, and purchase orders efficiently and accurately Manage and build relationships with assigned customer accounts Proactively follow up on quotations to secure business Expedite customer and supplier orders, handling returns and non-conformances Maintain and update CRM records to ensure clean and current data Support Business Development Managers with sales coordination tasks Participate in continuous improvement initiatives Maintain high standards of customer service aligned with our core values Requirements Previous Sales Experience Minimum GCSEs or Standard Grades CompEx Foundation (or willingness to complete) Training in Customer Service, Anti-Bribery, and Anti-Slavery & Human Trafficking provided Additional Information 33 Days Annual Leave Recharge with a generous holiday allowance (including public holidays) Bike to Work Scheme Save money and stay healthy with our cycle-to-work programme Life Assurance Peace of mind with financial protection for you and your loved ones Recruitment Agency Notice: We are recruiting for this position directly and are not seeking agency support.