Barchetta | Server

Omni Fort Lauderdale Hotel The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views. JOB PURPOSE: To wait on tables promptly, courteously, and to serve the guest in any way possible. ESSENTIAL JOB FUNCTIONS: • To follow, enforce, comply and adhere to all Barchetta rules, policies, procedures, standards and recipes always. • Greet guests when entering the restaurant with a pleasant smile and superior customer service. • Set tables according to type of event and service standards. • Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials. • Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests. • Record transaction in MICROS system at time of order, and adhere to cash handling standards. • Check in with guests to ensure satisfaction with each food course and/or beverage. • Present accurate check to guest and process payment. • Maintain cleanliness of work areas throughout the day. • Clean and set up tables. • Polish and clean the water glasses in his/her assigned station before opening hours. • Station set-up and breakdown/side-work. • Perform any other duties as assigned by the restaurant manager. • Be pleasant, smile and greet all guests, using surnames when obtained. QUALIFICATIONS: • Minimum 1-year serving experience. • Developed knowledge of wine, spirits, and beer with experience selling and presenting wines. • Previous cash handling experience required. • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers. • Ability to accurately and efficiently input information into MICROS. • Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. • Ability to work cohesively with co-workers both within and outside of your department. • Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment. • Excellent customer service, service recovery and problem-solving skills. • Must be able to work a variety of shifts, including weekends and holidays. ENVIRONMENT & POSITION ANALYSIS: • Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. • Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms. • Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments. TOOLS & EQUIPMENT: • Micros terminal, printer, food and beverage items. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email removed].