Accounts Receivable Specialist

Accounts Receivable Specialist Job Duties: Monitor AR email box daily, addressing all customer inquiries and creating invoices accurately and in a timely manner Review Purchase Orders and Packing Slips thoroughly, ensuring customer charges are valid, accurate and complete Respond to and resolve all customer invoice issues, including invoice-to-PO/Packing Slip discrepancies as well as invoice-to-customer receiving slip discrepancies in a timely manner Ensure all customer credits are entered into Quickbooks and are documented by the customer rep, approved by the QA team and communicated to the customer in a timely manner Ensure accuracy and completeness of monthly transactions by reviewing and reconciling monthly customer billing report from Quickbooks to the Warehouse team’s monthly shipping log total Verify all customer accounts are actively being used and have Forms W9 attached to their customer account in Quickbooks Review and reconcile the AR Aging Summary to the GL for each month end Enter new customer information into Quickbooks upon receipt of completed Customer Onboarding Documents, and attach the documents to the customers Quickbooks file Perform revenue and delinquency analysis on a monthly basis Stay on constant lookout for possible missed revenue on last-minute shipments, testing fees and warehouse storage charges incurred pursuant to any alternative Payment Agreements Perform standardized collection process, including assessing customer delinquency, emailing delinquent customers, monitoring customer deposits and reporting delinquency status and bad debt risk to the leadership team Initiate bringing issues to the attention of management once made aware of an issue and its magnitude has been identified and documented Update and expand AR knowledge by participating in educational opportunities and researching best practices Assist with implementation of AR process improvements Collaborate with internal and external partners as needed while performing all above-listed tasks Reports To: Accounting Manager and Chief of Staff