General Manager (Hotel & Restaurant)

General Manager The Peacock Inn, an upscale boutique hotel and fine dining destination, is seeking an experienced and service-driven General Manager to oversee all aspects of hotel and restaurant operations. This leadership role is responsible for delivering exceptional guest experiences, driving operational excellence, managing financial performance, and fostering a culture of professionalism, accountability, and teamwork. The ideal candidate is a hands-on hospitality leader with strong experience in boutique hotel operations, fine dining service standards, team development, and revenue growth. Flexibility to work evenings, weekends, and holidays is required. Leadership & Operations • Oversee daily operations of the boutique hotel and restaurant, including rooms division, food & beverage, guest services, sales, marketing, and revenue management. • Provide strategic leadership and operational direction to department managers and staff. • Establish departmental goals and objectives aligned with the overall vision and financial goals of the property. • Ensure exceptional guest satisfaction through consistent service excellence and attention to detail. • Maintain high standards of professionalism, appearance, cleanliness, and hospitality throughout the property. • Promote a positive team culture focused on collaboration, accountability, and employee development. Restaurant & Food & Beverage Management • Oversee all restaurant operations to ensure quality, efficiency, and consistency in food and beverage service. • Ensure compliance with all local health department regulations, food safety standards, and sanitation procedures. • Maintain readiness for health inspections and ensure all kitchen and dining areas meet company standards. • Monitor inventory levels, establish and maintain par levels, and oversee proper storage and rotation of products and supplies. • Recognize and maintain quality standards for food products including produce, seafood, dairy, and meats. • Knowledge of wine and spirits preferred. Staffing & Team Development • Recruit, train, mentor, and develop team members in partnership with Human Resources. • Address staffing needs and scheduling requirements to ensure operational coverage. • Lead by example by maintaining high service standards and professional conduct. • Conduct performance evaluations and provide coaching to maximize employee potential. • Reinforce company policies, dress code standards, safety protocols, and operational procedures. Financial & Administrative Responsibilities • Assist with budgeting, procurement, inventory management, and cost controls across departments. • Drive profitability through strong financial oversight, labor management, and operational efficiencies. • Execute sales and marketing initiatives designed to increase occupancy, restaurant revenue, and guest engagement. • Evaluate guest trends, market conditions, and competitive positioning to recommend operational improvements and new service opportunities. • Ensure compliance with company policies, procedures, and all applicable laws and regulations. Additional Responsibilities • Attend required meetings, training sessions, and continuing education programs. • Respond to operational challenges and assist in service coverage when necessary. • Perform additional duties as assigned by the Director of Hospitality. Qualifications & Requirements • Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred. • Minimum of three (3) years of management experience in upscale hospitality and/or fine dining environments. • ServSafe Certification required. • Strong leadership skills with the ability to motivate, develop, and manage teams effectively. • Excellent interpersonal, written, and verbal communication skills. • Strong organizational skills with the ability to multitask and perform in a fast-paced environment. • Sound judgment, professionalism, and decision-making abilities under pressure. • Proficiency in Microsoft Office Suite, email systems, Adobe, and restaurant POS systems. • Ability to read, write, speak, and understand English fluently. • Must be dependable, adaptable, and aligned with the company’s culture and standards. • Availability to work evenings, weekends, and holidays as business needs require. Physical Requirements & Work Environment • Ability to stand, walk, bend, stretch, stoop, push, pull, and lift up to 50 pounds. • Ability to work in varying conditions including heat, noise, kitchen environments, odors, moisture, and temperature changes. • Must maintain professional appearance and acceptable standards of personal hygiene at all times. We Offer: • Competitive Salary • Medical Insurance • 401(k) Plan • Flexible schedule • Comprehensive training • Paid Sick and Vacation time And more!!! Visit us at http://www.genesisbiotechgroup.com Genesis Hospitality is an equal opportunity employer