General Manager - Sicklerville 2 (NJ0402) (69585)

Be Bold. Be Kind. Be You. Join the ModWash Family Today! General Manager Description: The General Manager (GM) is the CEO of their ModWash site. The GM has full responsibility for the site’s people, performance, culture, and profitability. They operate with an ownership mindset — making daily decisions that drive long term success, while fully supporting ModWash standards, values, and strategy. The GM is expected to think and act like a business owner: owning results, developing leaders, safeguarding the brand, and continuously improving operations. What "CEO of the Site" Means in Practice 1. Full Accountability • Own site level P&L results • Labor, revenue, expenses, membership growth, guest satisfaction • Problems are the GM’s to solve, not escalate by default 2. People Leadership • Hire, develop, and retain a winning team • Build future leaders, not just fill shifts • Set the tone for culture, expectations, and execution 3. Decision Making Authority • Make real time operational decisions • Adjust staffing, priorities, and execution to meet business needs • Operate within company guardrails — but lead decisively 4. Brand & Community Stewardship • Be the face of ModWash in the community • Protect and elevate the brand with every guest interaction • Take pride in the site as their business Position Requirements: • Create and maintain a positive, team-oriented work environment • Attract, recruit, train, and develop all attendants, key holders, and assistant general manager • Trained to perform preventive maintenance and repairs equipment • Manage chemical inventory, scheduling, labor costs, and equipment functionality • Perform required administrative duties including disciplinary action, terminations, scheduling, employee relations and life cycle recruiting • Continuously seek ways to improve the business • Ensure compliance with legal requirements and company policies and procedures • Ensure that safety and security are emphasized, practiced, and periodically reviewed, and that employees are trained in appropriate responses • Lead the team with a strong sales mindset, driving performance and guest experience • Participates in the hiring and training of hourly team members • Conducts performance evaluations that are timely and constructive • Handles discipline and termination of employees as needed and in accordance with company policy