Washington Duke Inn & Golf Club

Open

Restaurant Supervisor

Location
WDI - Durham, NC 27705
Employment type
Full-time
Last seen
Aug 6, 2026

About the role

The Restaurant Supervisor is responsible for supervising restaurant staff, ensuring high-quality food and beverage service, maintaining customer satisfaction, and supporting the Restaurant Manager in achieving operational and financial goals. Key Responsibilities Supervise the daily operations of the restaurant during assigned shifts. Ensure guests receive prompt, friendly, and professional service. Monitor food and beverage quality, presentation, and service standards. Train, coach, and motivate restaurant team members. Prepare staff schedules and manage shift assignments. Handle guest complaints and resolve issues promptly and professionally. Ensure compliance with health, safety, sanitation, and hygiene regulations. Monitor inventory levels and coordinate ordering of restaurant supplies. Assist with cash handling, billing, and daily sales reconciliation. Maintain cleanliness and organization of the restaurant and service areas. Coordinate with the kitchen and other hotel departments to ensure smooth operations. Support the Restaurant Manager in achieving sales targets and controlling labor and operating costs. Provides quality service to all restaurant guests. Provides efficient and friendly food and beverage service in the Fairview Restaurant, Bull Durham Bar, Room Service and Nineteen NOTE: This hotel operates seven days a week, twenty four hours a day. I am aware that at times it will be necessary to move me from my accustomed shift if business demands. I also understand that business determines the amount of hours I work. Management retains the discretion to add or change the duties of this position at any time.