Director of Resident Services

The Director of Resident Services is responsible for overseeing all aspects of resident experience within Independent Living in a Continuing Care Retirement Community (CCRC). This role ensures high-quality service delivery, resident satisfaction, and seamless coordination of services that promote wellness, engagement, and quality of life. The Director serves as a key liaison between residents, families, and the organization, fostering a supportive, responsive, and hospitality-driven community culture. All employees are expected to uphold our **ARISE Values—Accountability, Respect, Innovation, Stewardship, and Excellence—**guiding behavior, decisions, and service to others with purpose and integrity.