Education Sales Consultant / School Advisor

Education Sales Consultant / School Advisor [Mandarin Required ]

Location: San Jose, CA

Type : Full-Time | 40 hrs/week (Wednesday–Sunday)

Compensation: $20–$28/hour + performance-based incentives, targeted $50K-$74K/year

About the Role

The School Advisor and Coordinator is a front desk and administrative role that serves as the first point of contact for families at Think Academy. This position focuses on student assessment, parent consultation, and enrollment support , helping families identify the most suitable learning path based on each student’s academic needs.

You will play a key role in conducting placement evaluations, recommending appropriate classes , and ensuring a smooth and positive experience for both new and existing families.

Key Responsibilities

Enrollment & Educational Consultation

• Welcome and consult with prospective families in person, by phone, and online.
• Understand students' academic needs and recommend appropriate courses and learning pathways.
• Conduct program presentations and explain curriculum offerings, schedules, and tuition information.
• Support placement tests, trial classes, and enrollment procedures.
• Follow up with leads and prospective families to maximize enrollment conversion rates.

Parent Relationship Management

• Build and maintain strong relationships with parents and students.
• Provide timely responses to inquiries and concerns.
• Track student progress and communicate program updates to families.
• Ensure a positive customer experience throughout the student lifecycle.

Sales & Business Development

• Meet enrollment and sales targets established by management.
• Maintain accurate records of leads, consultations, and enrollments in CRM systems.
• Participate in marketing events, open houses, educational seminars, and community outreach activities.
• Identify opportunities for student retention, referrals, and program expansion.

Campus & Administrative Support

• Assist with front desk operations and daily campus activities.
• Coordinate with teachers and operations teams to ensure smooth classroom scheduling and student services.
• Support student check-in/check-out procedures and maintain accurate records.

Qualifications

• Bachelor's degree preferred; Education, Business, Marketing, or related fields are a plus.
• Previous experience in sales, customer service, educational consulting, admissions, or student services preferred.
• Bilingual in English and Mandarin Chinese is a required
• Strong communication and interpersonal skills.
• Passion for education and helping students succeed.
• Abil