HAIRSTYLIST

Responsible for the comfort of the members/guests of the spa while providing the highest quality of hair services with an unparalleled level of service for all members/guests. The Hair Stylist is responsible for hair services, including shampooing, cutting, coloring, styling hair, and massaging and treatment of the scalp. Knowledge of principles and processing for providing customer and personal services including customer assessment, meeting quality standards for services, and customer satisfaction. Responsibilities: Ability to be patient and courteous listener, displaying empathy for all members/guests. Able to enforce rules and regulations tactfully. Able to communicate effectively in writing and/or expressively. Greet every member/guest entering the facility in a professional manner and make them feel comfortable. Ability to explain various treatments and services to members/guests. Generate product sales and future appointment bookings. Ability to initiate and engage in conversations in a professional and friendly manner. Must be able to work well with others as a team. Know what treatment your client is scheduled to receive prior to greeting your client, and verify it with them Check and recheck the schedule before and after every client to ensure that no changes have been made. Studies/Analyzes facial features of members to help determine the best cut and/or trim to achieve desired results. Dyes, tints, bleaches, curls, waves, and traditional blowout. Analyze client’s condition to determine contraindications and best treatment for hair to provide the best results. Maintain a clean and well-organized workstation and be able to handle a variety of duties. Perform only hair services offered by Boca Woods Country Club per the spa menu. Restock all products and linens for the next service/day/shift. Secure products to the best of your ability. Remain on schedule with client appointments and complete treatments on time. Remove dirty linens after each client and place in appropriate receptacle. If running late with a client, you must notify receptionist and the next client before their scheduled time commences. Take an active part in the sales of retail items with detailed item knowledge. Have working knowledge of check-in/out of members and guests according to established procedures. Handle telephone inquiries courteously and efficiently. Report to shift dressed appropriately, on-time, and adhering to grooming standards at all times. Never leave the spa without prior authorization or notice to Supervisor. Assist in other areas of the spa during down time. Follow all state and club guidelines for sanitation procedures. Requirements: Knowledge of spa and salon services. Ability to analyze and determine contraindications of client’s hair conditions. Ability to perform all hair services listed in spa brochure. Possess and maintain current cosmetology license from the State of Florida. Must be aware of and follow all aspects of job safety. Needs a flexible schedule to workday, night, weekends and holidays. Must have successfully completed and graduated from cosmetology. Must have a valid state license. Must have at least 2 years’ experience. Must have at least 2 years experience in the country club or hospitality industry. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to handle or feel objects, tools, or controls, talk or hear, taste or smell. The employee is frequently required to walk. The employee is occasionally required to reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles and is frequently exposed to extreme cold and extreme heat. The noise level in the work environment is usually loud. Compensation: This is a part-time, independent contractor position . Compensation is based on commission of services rendered (60%–70%) . Boca Woods Country Club believes in a culture where the following and practiced and lived by daily. Creates a feeling of overall Hospitality, Warmth and Energy through interactions with Members and Staff. Responsible for genuine hospitality to all Members and guests, that compliments the service-centric culture of the Club. Maintains high visibility, regularly communicating and interfacing with Members, both in person and through structured written communications. Is a “Steward of the Brand,” ensuring the intention of the Mission, Vision and Guiding Principles for the Club is understood through actions, practices, processes and through discussions. Takes a “Coaching and teaching” approach to team member development and directs corrective action procedures as necessary. Responsible for hiring, coaching, disciplinary action, and ensuring proper documentation is completed. Focused on continued development of a culture in which all staff are committed creating “wow” moments for Members and guests. Works closely with Club partnerships and approved consultants to ensure successful recruitment, retention and performance of the team members who represent the Organization. Greets guests and maintains a visible and approachable presence throughout the operation. Responds to Member/guest complaints and promptly addresses their concerns. Holds and attends regular team meetings for reports, developing alignment across all areas of responsibility. As a “Team Player” of Boca Woods Country Club, the Clubhouse Manager must be flexible and is required to perform any job, in whatever capacity, as requested by the General Manager that may be necessary for the smooth operation of Boca Woods Country Club. Disclosure Statement: This position description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This position description has excluded the marginal functions of the position that are incidental to the performance of essential job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.