Sr. Director of Housing Placement

Position: Senior Director of Housing Placement Days/Hours: Exempt. Generally, Monday – Friday 8:30 a.m. to 5:00. Additionally, the position requires an appropriate level presence and leadership for 24/7 programing. Reports to: Vice President of Housing Placement and Clinical Services Department: Programs Location: 444 Harrison Ave. Boston and other regional locations as needed. This position is eligible for some hybrid work pursuant to PSI’s Remote Work Policy Salary: $130,000 -$145,000 annually (Salary ranges are based on experience and relevant skill set) _____________________________________________________________________________________________ SUMMARY OF THE POSITION: The Senior Director oversees advancement of PSI’s Housing Placement programs by ensuring guests are moved from the streets or shelter into alternative or permanent housing. This position is responsible for the operations, financial controls, and program evaluation of the PSI Housing Placement programs. The position requires significant visibility and positive, close collaboration between and among other agency departments and external collaborators. The position will have significant responsibility to collaborate, negotiate, and lead coordination of services of placement, housing search/unit acquisition and stabilization programs within PSI. With supervision responsibilities for several senior-level positions, the Senior Director must be available for emergency consultation as needed. The position will partner with embedded/integrated teams and peers to strategize, design and execute complex change management communication plans in support of its strategic goals. Functions as a member of the senior program leadership team and participates in all management level meetings including program leadership, program working group, and all other working groups as assigned. Remains responsive and supportive across departments, co-leading projects as assigned. Develops implements and maintains, in person or by delegation, contract applications, renewals, and data collection. Ensures that all reporting to funding sources complies with all regulatory requirements. The Senior Director assists in setting policies, operating procedures and workflows in consultation with the Vice President of Housing Placement and Clinical Services. The Senior Director is responsible for ensuring all housing placement services within the shelters are delivered in accordance with PSI’s mission and values, maintaining an eye toward outcomes, overall quality, and funder satisfaction. The Senior Director also serves in an external capacity and is responsible for developing and maintaining positive working relationships with partners, collaborators and funders. They will also continuously assess changing contexts and environments and the implications to continue necessary relationships/partnerships for the good of PSI and the community. The Senior Director maintains direct oversight of this department with four-six direct reports, works closely with the program team and external partners, and reports directly to the Vice President of Housing Placement and Clinical Services. Requirements Qualifications: Education/Training—Required: Bachelor’s Degree and minimum of fifteen years of progressively responsible human service management and supervisory experience; or equivalent combination of education, skills and experience. Preferred: LICSW or LMHC Knowledge/Experience—Required: · Strong planning, project management and organizational skills; superior interpersonal, verbal and written skills; Demonstrated experience leading a large program or organization with diverse racial, ethnic and socio-economic backgrounds and skills. Expertise in change management. · Superior communication skills, with demonstrated success in building and leveraging internal and external collaborations · Demonstrated ability to build and manage state and city government relationships in the areas of homelessness, and/or mental health and substance use disorders; and ability to achieve measurable success in managing complex organizational change, including shifts in program models or evidence-based practices · Ability to adapt program models to meet changing goals and priorities, while maintaining an eye to client centered modalities · Excellent leadership, individual and group supervisory skills adding value and support to facilitate retention for professionals who work directly with individuals with untreated mental illness and substance abuse issues · Strong computer skills including familiarity with management information systems and/or database programs · Thrive in a culture that is fast-paced, results-oriented, and compassionate toward its guests; embody and uphold the Pine Street Inn mission and values of respect, teamwork, accountability, problem solving, communication and leadership · Working knowledge of HUD and state-funded housing programs/vouchers and experience with local and regional housing authorities · Demonstrable experience motivating others. Ability and experience motivating team members, peers and clients to achieve goals · Ability to think and operate strategically. Ability and demonstrable experience in gathering data and input then formulating and implementing strategy. · Demonstrated experience leading direct service staff serving dual diagnosed clients. Provides a variety of motivational styles, as appropriate, to different team members and recognizes employees’ strengths, development needs, and professional goals. Inspires and supports them to succeed while holding team accountable for decisions and progress made. · Ability to delegate and manage a heavy workload · Significant experience managing teams/programs utilizing Trauma Informed Care, Crisis Prevention and Intervention and/or Motivational Interviewing. Preferred: · Demonstrated success and experience leading a team/organization of more than 50 employees with diverse racial, ethnic and socio-economic backgrounds and skills, and annual budgets of approximately $10 million. · Experience working with homeless individuals suffering from complex disabilities and facing significant barriers to housing. · Experience in data collection using an HMIS system and in programs emphasizing placement in supportive housing preferred. Advise team members on deriving insights from data collected to make continuous improvements, drive and update strategy, and change management communications to move the approved strategy forward. Physical Skills and Abilities/Required: · Ability to access all program locations · Ability to use computers and office equipment for long periods of time · Flexibility in schedule as required · Ability to access different building locations and different program sites · Ability to stand for moderate periods of time · Ability to work at a computer for prolonged periods of time, ability to travel to scattered sites as required in all weather conditions · Ability to respond safely and quickly in emergency situations · Ability to spend additional time beyond basic schedule as necessary to fulfill job requirements. This position requires 24/7 on-call back-up to all Directors. Mental Abilities/Skills Required: Highly developed management, organizational and communication skills required. Ability to adapt operations to meet changing goals and priorities. Must be able to perform a wide variety of difficult tasks at the same time. Excellent leadership, individual and group supervisory skills required. Strong analytical/critical thinking competencies as well as significant experience in budget and personnel performance management and program evaluation. The position requires the ability to clearly identify root causes of problems and coach/develop staff and others to see challenges as opportunities, with solutions c