Help Desk/Information Systems Specialist - Microsoft 365 & User Support

Location: Portland, OR, USA; Seattle, WA, USA; Long Beach, CA, USA; Boise, ID, USA
Employment type: Full-time
Posted: May 29, 2026
Last seen: Aug 6, 2026

About the role

We are seeking an experienced Help Desk / Information Systems Specialist to deliver high-quality technical support to our attorneys and staff. This role is ideal for a customer-service-oriented IT professional with strong Microsoft 365 expertise who enjoys solving problems and helping others work efficiently. You will serve as a primary point of contact for technical issues, support onboarding and offboarding processes, and contribute to a collaborative IT team in a dynamic law firm environment.