JOCKEY CLUB MEMBER SERVICES SUPERVISOR

The Jockey Club Member Services Supervisor is responsible for the day-to-day operation of the Jockey Club and the overall experience of its members and guests. This position oversees club staff, maintains membership records and billing, manages member needs and reservations, and ensures the club consistently meets established service and operational standards. The Supervisor works closely with Food & Beverage, Finance, Racing, Marketing, and Guest Services to deliver a professional and consistent member experience. Essential Duties & Responsibilities Member Experience· Deliver exceptional customer service to Jockey Club members and guests.· Build positive relationships with members by anticipating needs and resolving concerns promptly.· Ensure members receive consistent,...