Manager, Alumni and Industry Engagement

About ArtCenter Founded in 1930 and located in Pasadena, California, ArtCenter College of Design is a global leader in art and design education and has had an international reputation for its rigorous, transdisciplinary curriculum, faculty of professionals, strong ties to industry, and commitment to socially responsible design. ArtCenter is a private nonprofit fully accredited by the WASC Senior College and University Commission (WSCUC). Every position at ArtCenter plays an important part in carrying out the cultural values, goals, strategic vision, and mission of the College. This includes upholding and cultivating an inclusive, respectful, and welcoming environment where everyone feels a sense of belonging. Reporting to the director, Alumni and Industry Engagement, the manager, Alumni and Industry Engagement supports the development and execute strategic, institutional wide engagement programs for our global network of alumni and industry partners. The incumbent serves as a bridge between the College’s educational mission and the professional design, technology, entertainment, mobility, and creative industries that employ, mentor, and collaborate with ArtCenter and ArtCenter’s alumni community. This position is responsible for implementing programs and projects, both locally and internationally, that engage alumni and industry networks to strengthen support for the College through connections to an expansive worldwide alumni and industry network. This is a full-time in-region position. Normal business hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. or as defined by the department. The position is eligible for flexible scheduling and can be performed hybrid with the expectation of at least 3 days in the office or required as a condition of employment. The demands of this work may include weekends or evenings. The college reserves the right to modify schedules as needed to meet the business needs with appropriate notice. Maybe required to work nights and weekends to staff department events. Essential Functions Programming Coordination and Support — 50% Develop and execute alumni engagement programs and initiatives that strengthen relationships between the College and its alumni community, manage all aspects of event delivery including logistics, vendor coordination, registration, on-site support, and post-event follow-up for both in-person and virtual formats. Coordinate industry partnership activities, including sponsored projects, employer engagement, mentorship opportunities, and collaborative College events. Support cultivation and stewardship efforts by coordinating meetings, preparing briefing materials, tracking follow-up actions, and maintaining engagement with alumni, donors, and partners. Maintain accurate alumni and partner records in CRM systems, including contact information, engagement history, meeting notes, and reporting data. Develop and distribute communications materials—including newsletters, announcements, alumni highlights, and partnership updates—in collaboration with the director and Marketing and Communications. Track program participation and engagement metrics, compile reports, and assist institutional research efforts related to alumni outcomes and ArtCenter education ROI. Partner with internal departments—including Career Services, Academic Departments, and Admissions—to implement alumni and industry engagement initiatives effectively. Collect and analyze alumni feedback to inform program strategy and communicate actionable insights to leadership. Support regional, remote, and volunteer-led alumni and industry programming in key engagement markets, ensuring consistency and quality of experience. Digital Marketing and Communications — 30% In partnership with the director and Marketing and Communications, develop and promote alumni stories, career outcomes, and institutional impact across print, web, email, and social channels. Contribute in shaping strategic messaging that communicates the long-term value and return on investment of an ArtCenter degree to alumni and external stakeholders. Utilize engagement and outcomes data to inform marketing strategy and audience outreach in collaboration with Advancement Services, Advancement Communications, and Marketing Communications. Alumni and Industry Operations — 15% Manage day-to-day needs including event logistics and administrative support Manage alumni communications, including email outreach, office visits, and general correspondence, delivering timely and professional engagement. Track program budgets and timelines Manage vendor sourcing, ensure timely completion of purchase orders and oversee payments, office logistics and administrative workflows Other duties — 5% Participate in college committees, work groups, or task forces as assigned Maintain memberships and support involvement in applicable professional organizations Stay current on educational trends and best practices related to the division Attend conferences and seminars Enforce and follow all College policies, including safety protocols Other duties as assigned