Project Manager (Creative Advertising Campaigns)

The Project Manager reports to a Program Manager. Works closely with Directors and Subject Matter Experts, designers, developers and quality to ensure flawless project execution, efficient resource allocation, project financial sanity and client satisfaction. He/She supports grows project delivery discipline and helps to develop processes, documentation, standardization and tools. He/She is a key player on building high-energy, multi-disciplinary teams. He/She is interested, invested and passionate about the industry, the clients we serve, and the work produced.

You will:

• Manage end-to-end campaign delivery : concepting, development, execution, trafficking, and evaluation.
• Ensure the entire team understands the project tools and workflows (Smartsheet, Figma).
• Facilitate clear communication between creatives, strategists, production, and account teams.
• Identify blockers early, propose solutions, and keep the project moving forward.
• Maintain a big-picture view of integrated campaigns, ensuring all components align within the ecosystem.
• Support teams across North America and LATAM , navigating fast-paced, high-visibility projects.
• Act as internal POC for assigned projects, including set-up and running of meetings, recording and distributing actions, flagging and communicating risks
• Lead small to medium-sized projects with budgets likely under $500K and with teams of 10 or fewer, with direction from Associate Program Director or above
• Collaborate to ensure the work stays on brief, client needs and feedback are understood and addressed, and the work delivered is of high quality
• Communicate day-to-day with clients on project intake, status, and updates and facilitate conversations for clarity of feedback/setting of expectations
• Work through dependencies and decisions required with internal teams and third parties • Identify and act on organic account growth opportunities in partnership with Client Services
• Perform analysis and report on project health, attend finance meetings to inform account health (Metrics include: Remaining forecast, forecast to completion, burn (actuals) to date, % project progress, % budget utilized)
• Facilitate (when appropriate) in project retrospective and sunsetting process
• Act as a beacon of best practice within the account and discipline
• Mentor emerging talent and provide career development aligned with CM expectations
• Be an active and visible presence in the office and online, shares at Town Halls, All Hands, Snack N Learns
• Actively and visibly champion the work and team
• Participate in global Project Delivery initiatives and bring forward ideas on how to improve processes and build community within the discipline

You have:

• Experience in digital agencies / creative agencies / marketing environments , ideally on large or global accounts.
• 5+ years of experience managing a variety of digital project types; site builds, e-commerce, marketing campaigns, micro-sites, and maintenance
• Background working on integrated campaigns (digital, CRM, social, retail, mass media).
• Strong communication and collaboration skills for cross-functional teams.
• Advanced English skills , comfortable working with international teams.
• Ability to stay self-driven , proactive, and solution-oriented in a fast-paced environment.
• Critical thinking to understand the full ecosystem of a campaign and how each team contributes.
• Flexibility and adaptability to shifting priorities and project needs.
• Familiarity with Smartsheet and Figma (or ability to learn quickly).
• Resource management within the Solution Delivery team including balancing priorities, timelines, mix and casting while understanding and supporting the objectives and motivations of everydiscipline.
• Proven ability to successfully manage multiple stakeholders and work on large-scale digital projects, including but not limited to implementing processes to ensure high-quality deliverables for our client <li data-start="1601" data-end="1675&q