Warranty Admin

Job Purpose: - The Warranty Admin is responsible for managing and processing warranty claims to ensure timely and accurate resolution. This role involves coordinating with various departments, maintaining detailed records, and providing exceptional customer service to both internal and external stakeholders. Key Responsibilities: - Process warranty claims in an efficient and accurate manner, ensuring compliance with company policies and procedures. - Coordinate with service departments, suppliers, and manufacturers to validate and expedite warranty claims. - Maintain detailed and organized records of all warranty claims and related documentation. - Communicate effectively with customers and internal teams to provide updates and resolve any issues related to warranty claims. - Analyze warranty data to identify trends, report findings, and recommend improvements to reduce warranty costs. - Ensure all warranty claims are processed within established timelines and follow up on any outstanding claims. - Provide training and support to staff on warranty procedures and policies as needed. - Assist in developing and implementing strategies to improve warranty processes and customer satisfaction. Benefits: 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Supplemental voluntary insurances available. Life Insurance is fully funded by the employer Employee assistance program Employee discount Paid time off Birthday day off Recognition for longevity Parental leave Referral program Health Club/Recreation Center membership reimbursements Employee Team Member Programs and more!