Patient Account Specialist I

Position Summary The Patient Account Specialist II is responsible for maintaining the database of records to ensure smooth transaction for all financial processes including payment plans, pre-payment arrangements, charity, collections, and bankruptcies. Must have strong knowledge of what Patient Account Specialist I is responsible for and can assist with training. Major Duties and Responsibilities Take incoming calls that are not worked by reception and assist patient. Must answer phone calls from patients and all TPMG emails only. Responsible for posting patient payments. Work with collection agencies, process incoming bankruptcy notices, creating and maintaining budget plans. Responsible for delinquent reports by creating, reviewing, and submitting the report to your assigned location. Employee must review returned delinquent reports and process locations requirements. Responsible for posting collection checks from various collection agencies. Responsible for transferring patient credits on patient accounts. Employee will be responsible for correcting patient addresses in the system and ensure the patient receives an appropriate statement. Review and research accounts discrepancies efficiently and effectively. Responsible for sending patient to collections once thorough research has been completed. Responsible for Delinquent/Bad Debt accounts. Responsible for creating spreadsheets in Excel delinquent or collections accounts for the locations or Collection agencies. Responsible for uploading and transferring files to collection agencies. Will be assisting Supervisor and Manager in training new hires. All other duties as requested by the Office. Compensation starts at $15.00 per hour, with the final hourly rate determined by the candidate's relevant experience and qualifications.