Senior People Operations Specialist (all genders)

About us

Lucanet is the CFO Solution Platform built for modern finance & tax teams, offering an integrated suite of solutions to simplify and automate their most critical finance processes. More than 6,000 companies around the world rely on our easy-to-use, out-of-the-box SaaS platform - from consolidation and financial planning to tax compliance and reporting, ESG reporting, banking and cash management, and more. PE-backed and growing our footprint across global markets. Behind the platform is a global team of 850+ people who care about doing the work well. We challenge each other to push boundaries, move fast without cutting corners, and build solutions that genuinely change how finance & tax leaders operate. If you're looking for a place where your work has real reach - and where your growth is part of the deal - this is it. Discover more about Lucanet as an employer.

The Role

As we continue our transition toward a 100% AI-native product and People function at Lucanet, we are seeking a Senior People Operations Specialist to define strategic direction and drive operational excellence across the entire employee lifecycle.

This is not a purely execution-focused role. You will play a critical part in shaping how People Operations evolves and scales alongside the company’s growth. You will set best-in-class standards for compliance, data integrity, and operational efficiency, while acting as a trusted advisor to People leadership and cross-functional stakeholders.

Bringing deep operational expertise and a forward-thinking mindset, you will leverage technology, automation, and AI to build a People Operations function that is scalable, compliant, and truly employee-centric.

This role is ideal for a seasoned HR professional with strong end-to-end People Operations experience, who is passionate about enhancing both employee experience and operational performance.

What you'll do

• Deliver Operational Excellence and Drive Process Improvement • Take full ownership of end-to-end People Operations processes within a shared services environment, covering the entire employee lifecycle (hire to retire). • Execute core operational activities with precision—including personnel administration, documentation, and payroll inputs—ensuring accuracy, timeliness, and consistency. • Support the evolution of a modern, scalable People Operations shared service function focused on efficiency, quality, and employee-centricity. • Act as a go-to expert for complex and sensitive cases, stepping in where judgment and deep expertise are required. • Identify inefficiencies and actively improve processes, balancing hands-on delivery with continuous optimization. • Optimize HR systems and lead the implementation of automation and AI-driven solutions to reduce manual effort and improve service quality. • Collaborate closely with People Business Partners, Employee Relations, Talent, and other stakeholders to align operations with business needs.

• Act as an escalation point and trusted advisor for operational and employee-related topics.

What you bring to the table

• A degree in Human Resources, Business Administration, or a related field—or equivalent practical experience.
• 7+ years of experience in People Operations / HR, with a strong track record of owning and managing complex, end-to-end processes at scale; experience in a fast-growing or tech-driven environment is a plus.
• Experience working in a Shared Services or centralized People Operations function , supporting multiple countries and operating with ticketing/workflow systems
• Proven ability to lead initiatives from concept to execution and influence stakeholders across the business without direct authority.
• Strong, hands-on expertise in labor law, payroll, and employee benefits , ideally across multiple countries or jurisdictions.
• Demonstrated success in process improvement, standardization, and automation , including hands-on experience with HR technologies and AI-driven tools.
• Solid experience working with HRIS platforms
• Fluency in English; additional languages are a plus.

Benefits and Perks

• LucaFlex – Flexible working model to plan your hours and location.

• Work from abroad – Up to 90 workdays outside your home country with Workflex.

• Sabbatical – Time off for personal pursuits, family, or travel.

• Team spirit – Opportunities to get together, learn, and celebrate.

• Learning & development – Dedicated time, resources, and budget.

• Lucanet Engage – Feedback process for personal and professional development.

• Lucanet do good – Paid volunteer time for individual or team efforts.

• Health & wellbeing</strong