Enrollment Counselor, Admissions Specialist (Temporary) – Enrollment Management Group

Salary: Commensurate with experience Benefits: Generous benefits include paid time off including holidays and vacation, retirement match, and tuition remission for employee and dependents. Details at www.duq.edu/benefits Location: Enrollment Management Group Position Status: Full-time Temporary (35 hours per week) Hours: Required schedule: 12pm – 8pm weekdays; 9am-1pm Saturdays 1x/month per person/in-person Position Number: 242410/10-1122 FLSA Status: Exempt POSITION SUMMARY: The Enrollment Counselor Admissions Specialist is responsible for guiding prospective students through the enrollment process, from initial inquiry to registration completion. This role requires strong communication skills, customer service orientation, and the ability to connect with prospective students to understand their unique needs and goals. As an Enrollment Counselor, you'll be instrumental in guiding students to their educational journey. This role primarily involves support and detailed management of the campus visit process, providing strong communication to visitors both pre and post-visit, supporting logistics for daily visits and recruitment events, and engaging with the Campus Visits Enrollment Events Management team to ensure a dynamic and excellent campus visit. This position will support efforts to build affinity for Duquesne from each visitor and prospective student, with the goal of making Duquesne the student's first university choice. Note: This is a temporary position. DUTIES AND RESPONSIBILITIES: Provide inbound and outbound communication for prospective students and their families, ensuring strong customer services and consultative student recruitment. Support the admissions, campus visit, and enrollment processes, including but not limited to logistical support for events and daily visits, calendar coordination and administrative support, inventory management, and other duties as assigned. Presentations Meetings: Give general information session presentations to groups of students and families visiting campus, and conduct 1:1 individual meetings to provide consultative recruitment and assist students by providing information about the university, admissions, and academic programs. Ability to work evenings until 8pm and occasional weekend work required. Goal Achievement: Using your talents and problem-solving skills, recommend ways to help meet specific enrollment targets, analyzing data to develop strategies for improved performance. Achieve monthly goals for campus visits, contacted prospects, completed applications, and semester based closed enrollments on a semester-basis. Compliance and Training: Stay informed of and adhere to all relevant regulations and policies, and engage in ongoing professional development. Ensure compliance with FERBA, Title IV, and other applicable regulations. Interdepartmental Collaboration. Coordinate with other departments, including financial aid, registrar, and academic advising, to ensure a seamless student experience. Completes other duties as assigned.