Account Operations Specialist

Job Description

Position Overview:

The Account Operations Specialist supports leadership of top revenue generating accounts ($5M+) with key contracting, financial governance, and team enablement activities. This may include SOW review and system administration, invoicing milestone management, revenue and billing quality checks, expense oversight, onboarding/offboarding coordination, and overall process compliance to ensure smooth account functioning. The Account Operations Specialist will support Vynamic Client Services and will report directly to Ignite’s Strategic Programs & Partnerships Lead , interacting extensively with Vynamic Account Leads and Client Executives

Location : India (UK hours)

Approx. % of Time

Responsibility/Essential Function

50%

Contract Operations & Client Systems Administration

• Review SOWs against account standards and maintain SOW/CO templates

• Enter invoicing milestones in client systems

• Set up new team members, manage team member extensions, and partner with Vynamic team members to get approvals in client systems

• Manage client laptop provisioning/returns

40%

Financial Operations

• Review monthly revenue allocation with Finance

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