Parts and Shipping Coordinator (40653)

Summary/Objective: The Parts and Shipping Coordinator is responsible for ensuring the timely availability, tracking, procurement, and distribution of parts and materials to support manufacturing operations and customer requirements. This role works closely with customers, purchasing, inventory control, production, warehouse, and logistics teams to maintain efficient workflow, ensure accurate inventory records, and minimize downtime due to parts shortages. The Parts and Shipping Coordinator supports order fulfillment, shipping and receiving activities, inventory management, customer service, and ERP system administration while maintaining a high level of accuracy and responsiveness. Specific Responsibilities and Essential Functions: Coordinate the timely fulfillment of customer parts orders, ensuring accuracy and on-time delivery. Process customer quotes, sales orders, purchase orders, and shipment documentation using the ERP system. Monitor inventory levels and maintain accurate records of parts and materials to support operational requirements. Receive, inspect, and verify incoming shipments while resolving discrepancies related to damaged, missing, or incorrect items. Pick, pack, and prepare parts and materials for domestic and international shipment. Create shipping labels and complete required documentation for shipments via UPS, FedEx, DHL, and other freight carriers. Collaborate with purchasing, warehouse, production, and logistics teams to ensure parts availability and efficient workflow. Track shipments and communication order status, delays, shortages, and delivery updates to customers and internal stakeholders. Support new machine sales projects and spare parts orders by maintaining accurate project records and coordinating logistics activities. Assist with inventory audits, cycle counts, reporting, and continuous improvement initiatives to enhance inventory accuracy and customer service. Performs all other duties as assigned.