LOA (Loan Officer Assistant) II @ Lake Oconee

BankSouth Mortgage is currently seeking a dedicated and detail-oriented Mortgage Loan Officer Assistant II to join our team in Greensboro, GA. This is a 100% in-office position, supporting a high-volume loan production pipeline and working closely with experienced loan officers to ensure a smooth, efficient, and compliant loan process from start to finish. If you’re an organized, proactive professional with strong communication skills and at least two years of mortgage industry experience, we invite you to bring your talents to a company that values exceptional service and teamwork. Essential Functions Support a combined annual pipeline of over $35 million in production with approximately 96 units Assist with preparation and set-up of loan documentation packages Review information provided by applicant and loan officer, adjust as necessary with additional information provided. Communicate needs list to borrowers via email and phone conversation as directed by the Loan officer Review to include program requirements specific to the application. Update data to ensure accuracy within income, liabilities, program specifics, and software required fields Request initial disclosures be sent as dictated by Team workflow Verify initial disclosures for compliance; resend any missing or unsigned disclosures Verify all documentation is present in each package according to investor guidelines Follow up on requests for documentation to ensure timely receipt as directed by team workflow Answer general questions/inquiries from loan applicants Consistently maintain our reputation for superior customer satisfaction Assist Loan Officer with various business development tasks; including, but not limited to, marketing functions (printing of flyers/ordering supplies), maintaining a social media presence, assisting with event support and other actions as needed to drive production Compliance Responsible for learning, understanding, and practicing required fraud prevention practice, TRID, BSA and OFAC compliance requirements. Ensure that BankSouth Mortgage adheres to all applicable federal and state regulations Maintain confidentiality of all customer files & associated information