Senior Strategic Intelligence Analyst- Technology

Position Summary As a Senior Strategic Intelligence Analyst, you’ll play a pivotal role in shaping our organization’s technology-driven future. You will architect and advance cutting-edge analytical data models and intelligence solutions that power enterprise-wide reporting, dashboards, and impactful decision-making. Working closely with dynamic teams and stakeholders across all levels, you’ll transform complex business challenges into actionable insights, compelling visualizations, and performance metrics that drive growth and innovation. Your contributions will deliver trusted, accessible analytics, empowering leaders and colleagues to make confident operational and strategic decisions in a rapidly evolving environment. This is your opportunity to influence strategy, collaborate on visionary projects, and be a recognized contributor within a forward-thinking technology team. What You'll Do Design, develop, and maintain scalable analytical data models within Snowflake to support enterprise reporting, dashboards, and strategic analysis. Serve as a key contributor within the Strategic Intelligence team, owning the end-to-end analytics lifecycle from data modeling through insight delivery. Collaborate with departments and stakeholders at all levels of the organization to understand business questions, define metrics and KPIs, and translate needs into meaningful analytical solutions. Build, enhance, and maintain interactive dashboards, scorecards, and visualizations using Power BI or similar business intelligence and presentation tools. Develop, validate, and provide ongoing support for operational and project related reports, dashboards, and analytical outputs. Communicate analytical findings through clear data storytelling, visual narratives, and executive ready presentations that drive understanding and action. Define, document, and maintain business logic, metrics, data definitions, and assumptions to ensure consistent interpretation and trusted reporting. Identify, recommend, and implement improvements to analytics practices, reporting standards, and visualization approaches across Metro’s business units and departments. Perform additional duties assigned by management. What You'll Bring Education and Experience Bachelor’s degree in Data Analytics, Information Systems, Statistics, Business, or a related field; or an equivalent combination of education and advanced analytical experience. Minimum 4 years of experience in data warehousing, ETL development, and business intelligence strongly preferred. Prior financial industry experience strongly preferred. Skills / Knowledge / Certifications Strong analytical and problem-solving skills. Demonstrated knowledge connecting to open database connectivity (ODBC) and object linking and embedded database (OLEDB) data sources and building complex SQL load scripts. Proficiency in SQL, data modeling, and database design. Our Benefits We believe great work starts with supporting our people. That's why we offer a competitive and well-rounded benefits package designed to support your health, financial well-being, career growth, and work-life balance. From medical, dental, and vision coverage to retirement savings, paid time off, learning opportunities, and employee wellness resources, we invest in helping our employees thrive both at work and beyond. Click here to learn more about our benefits package and employee perks. Hybrid Policy Eligibility Minimum days in office per week: 3 (Tuesday and Wednesday required). Minimum days in office for onboarding: 90 days. 4x10 eligible: Yes. Compensation Disclosure $84,000 – $113,000 The salary range listed provides a general expectation for the role. Final compensation is based on experience, unique strengths, and the impact you are expected to make. Metro also offers a competitive benefits package and additional perks that contribute to total compensation. Ready to Make an Impact? At Metro Credit Union, we believe our employees are our greatest asset. We are committed to creating a work environment where you can thrive professionally while maintaining work-life balance. From comprehensive benefits and competitive compensation to opportunities for growth and development, we invest in your success. Join a team where your work makes a real difference in protecting our members and strengthening our community. About Metro Credit Union Metro Credit Union is the largest state-chartered credit union in Massachusetts, with $3.4 billion in assets. Metro provides a full range of financial products to more than 200,000 members in Barnstable, Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester counties in Massachusetts, and Cheshire, Hillsborough, Merrimack, Rockingham, and Strafford counties in New Hampshire. Metro is the credit union of choice for employees at over 1,200 companies through its Metro@work program. Founded in 1926, Metro currently operates branch offices in Boston, Burlington, Chelsea, Dorchester, Framingham, Lawrence, Lynn, Medford, Melrose, Newton, Peabody, Reading, Salem, Tewksbury, and West Roxbury. Metro is also a Juntos Avanzamos ("Together We Advance") designated credit union, an honor given to financial institutions for their commitment to serving and empowering Hispanic and immigrant consumers. Metro was recently named among the most charitable companies in Massachusetts by the Boston Business Journal; voted Top Credit Union in Banker & Tradesman's Best of 2025 awards; and recognized as one of America's Best Regional Banks and Credit Unions in 2025 by Newsweek. Learn more at MetroCU.org.