Associate IT Engineer

Job Description Position Summary Take ownership of MDM, automate the process wherever possible. Manage endpoint devices and access Management Implement and manage various dashboard’s SSO/SAML Hardware troubleshooting and ensuring IT assets availability Deploy latest software licenses and upgrade at optimal cost. Liaise with auditors and complete audits on timely basis. Role/Job Title: Associate IT Engineer Requirements: Experience with Endpoint Management solutions such as Intune, Jamf, Jump Cloud, Manage Engine etc. Manage and maintain the IAM for end-users of various tools and SaaS services like GitHub, Slack, AWS/GCP, Facebook, Google Play, Apple Store Connect, Zoom, Adobe etc. Oversee Asset management for all IT endpoint assets and other peripherals etc., Licenses. Knowledge of, and experience in maintaining and troubleshooting desktop security products such as anti-virus, certificates, drive encryption, and OS Patching, Strong understanding of Networking concepts and theories. Own risk management & crisis management from the IT side for the company, with clear playbooks & mitigation plans. Proactive engagement with stakeholders to address IT and Security needs by developing scalable processes and systems. Provide first / second level contact and problem resolution for IT issues. Monitoring internal infrastructure performance through monitoring tool. Basic IT related day to day task, technical process documentation on confluence. Requirements Qualification: Engineering or any degree with specialization certificates Experience: Post qualification experience of 3 years. Technical skills: Hardware: Palo Alto Firewall/UTM Firewalls, Unifi, Apple Devices, Windows, AV Equipment, Printers. Software: Operating systems such as MacOS, Windows, iOS, and Linux; Google Suite, JumpCloud, Intune, JAMF or similar, Jira, Confluence, Jenkins, Zoom Admin, Slack Admin, AWS IAM, GCP User Access, GitLab’s, LDAP integration etc Soft skills: Strong communication skills and interpersonal skills Process oriented. Data & metrics-led thinking Customer focused. Team Player with a collaborative approach Stays current on industry best practices & technology advancements