PRN Mammography Scheduler - Rotating schedule less than 24 hours per week

For over 50 years, Charlotte Radiology has been a trusted partner and industry leader in providing expert clinical imaging services and exceptional patient care. Charlotte Radiology serves NC/SC area healthcare providers and patients through advanced imaging technology, 40+ convenient locations, and 500+ team members – 90% of whom directly touch patient care. Our mission and vision are to be recognized as the premier radiology expert, where people come first - solidified through collaborate teamwork and quality-driven, customer focused services. Charlotte Radiology values each individuals’ unique perspectives. Here, you will be a valued member of a larger diverse and inclusive team of experts all invested in one common goal – delivering exceptional care to our patients. This position is per diem (PRN) meaning there are not guaranteed hours each week or a set schedule. This position will work up to 24 hours per week. Weekend availability a plus but not required. *Please note this position will be working in a call-center environment and will be on the phone throughout the day. Location: 8510 McAlpine Park Drive, Charlotte NC 28211 Shift: Monday to Friday 8:00 am – 5:00 pm as needed up to 23 hours per week POSITION SUMMARY: The Mammography Scheduler schedules mammography and DEXA appointments at multiple Charlotte Radiology facilities. Essential Duties and Responsibilities: • Schedule mammography and DEXA appointments. Provides information to the patient, in regard to anniversary dates and proper recommendation for return. Coordinate scheduling at multiple facilities • Works closely with the authorization department ensuring efficiency • Maintain effective communication with Special Accounts • Maintain effective record and data base information Qualifications: • Medical office, call center and/or customer service experience required • High school diploma or equivalent education/experience • Knowledge of Medical Terminology • Computer literacy; Knowledge of Windows and Outlook • Medical office experience • Strong verbal and written communication • Ability to work independently • Must be able to multitask and shift priorities • Excellent communication and customer service skills • Must have excellent organizational and Interpersonal skills • Ability to withstand long periods of sitting and repetitive handwork • Lift 25 lbs • Travel required: 0-25% of the time Charlotte Radiology offers competitive base salary and comprehensive health and welfare benefits including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Telehealth, Disability, Employee Assistance Program, and 401k Retirement Savings. Charlotte Radiology is an equal opportunity, at-will employer, and administers all personnel practices without regard to race, color, religion, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.