Architecture - Quality Control Manager

Job Title: Quality Control Manager Department: Architecture / Multi-Disciplinary Practice Reports to: Director of Architecture or Managing Director FLSA Status: Exempt GENERAL SUMMARY The Quality Control Manager is responsible for leading Project-level quality control efforts for the architectural rollout programs and production teams. This position serves as a technical resource to project teams and works collaboratively with the architectural teams to improve project quality, reduce risk, enhance coordination, and promote best practices. SUPERVISORY RESPONSIBILITIES This position may have supervisory responsibilities and may provide technical oversight, mentorship, and review direction to Architects, Project Managers, and other production staff. ESSENTIAL DUTIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. General duties and responsibilities include, but are not limited to, the following: Conduct quality reviews of drawings, specifications, reports, and consultant deliverables to ensure completeness, coordination, constructability, and compliance with applicable codes, regulations, industry standards, and client requirements. Identify and resolve technical deficiencies, inconsistencies, omissions, and interdisciplinary coordination conflicts with project teams. Provide technical guidance on best practices, construction documentation standards, risk management, and code compliance. Support construction administration efforts by evaluating project issues and identifying quality-related concerns. Develop, maintain, and continuously improve the firm's QA/QC program, standards, procedures, checklists, and quality management tools. Assist with employee training on quality standards, document production, technical compliance, and QA/QC procedures. Prepare, edit, and maintain project specifications. REQUIRED SKILLS AND ABILITIES Exceptional technical knowledge of architectural construction documentation and building systems. Strong understanding of building codes, zoning regulations, accessibility requirements, life-safety requirements, and industry standards. Advanced knowledge of construction methods, materials, detailing, and specifications. Extensive knowledge of retail and restaurant project delivery. Strong understanding of CSI MasterFormat specifications. Through understanding of civil, structural, mechanical and electrical systems. Ability to identify coordination issues and technical risks before project issuance. Strong analytical and problem-solving skills. Excellent organizational skills with a high level of attention to detail. Effective written and verbal communication skills. Ability to provide constructive feedback while fostering positive working relationships. Ability to manage multiple reviews and deadlines simultaneously. Demonstrated leadership and mentoring abilities. Thorough understanding of quality management principles and continuous improvement processes. Proficiency in Revit or AutoCAD, Bluebeam Revu, Microsoft Office Suite. Maintains a professional presence during virtual meetings. When participating in meetings through Microsoft Teams or other video conferencing platforms, employees are expected to be on camera unless otherwise approved or circumstances prevent camera use. Ability to work in-office at least 4 days per week, with 1 remote day. EDUCATION AND EXPERIENCE Bachelor's or Master's degree in Architecture from an accredited institution. Registered Architect preferred. Minimum 15 years of progressively responsible experience in an architectural practice. Extensive experience producing and reviewing construction documents. Demonstrated experience with quality assurance, quality control, code compliance, and technical review processes. Experience coordinating with multidisciplinary consultant teams. Experience with commercial, retail, restaurant, mixed-use, institutional, healthcare, or similar project types preferred. CSI certifications are a plus.