Ambulance Dispatch Supervisor

The Ambulance Dispatch Supervisor oversees daily operations of the EMS dispatch center, ensuring efficient, accurate, and timely coordination of emergency and non-emergency medical transport services. This role supervises dispatch personnel, maintains compliance with protocols, and supports high-quality patient care through effective communication and leadership. PLEASE ONLY APPLY IF YOU HAVE AMBULANCE, 911 DISPATCH OR EMT EXPERIENCE. 12 hour shifts with OT after 8-hours, and paid lunch. Key Responsibilities Supervise and support dispatch staff during assigned shifts Monitor call handling, dispatch accuracy, and response times Ensure compliance with local, state, and federal EMS regulations Coordinate ambulance deployment and resource allocation Provide training, coaching, and performance evaluations for dispatchers Handle escalated calls and critical incidents as needed Maintain dispatch logs, reports, and quality assurance records Collaborate with EMS crews, hospitals, and public safety agencies Employment Benefits Paid weekly Health, dental, and vision insurance Paid time off and holidays 401(k) plan with employer match Ongoing training and professional development Work Environment 24/7 dispatch center environment Must be available for evenings, weekends, and holidays as needed Fast-paced, high-stress setting requiring focus and adaptability In person