Technical Sales Support Representative

Summary & Purpose: To ‘Add Value’ to our product through world class customer service throughout the quotation, follow ups, order, and expediting process for our parts business. Act as the single point of contact for customers and sales for the Industrial Process Group (IPG) Repair Parts business. To support the repair parts selling initiatives of the field sales team while developing a close supportive relationship with each field engineer in the region. The CSR is a link in understanding and translating to our business system the technical and commercial repair parts requirements. The CSR is responsible for customer satisfaction regarding quotes, orders, delivery performance, and...