Shelter Ministry Safety Worker - Overnight Shift

Shelter Ministry Safety Worker Job Description Position: Shelter Ministry Safety Worker Full-time/Part-Time: Full-time and Part-Time, Overnight Shift, 11 pm to 7 am Department: Program Reports to: Campus Ministry Safety Manager FLSA Classification: Non-exempt Starting Hourly Wage: $20/hr. on weekdays, $22/hr. on weekends plus a $2/hr. differential for the overnight shift Summary As part of the Safety Team, the Shelter Ministry Safety Worker ensures the security, safety, and well-being of staff, guests, volunteers, and facility assets. This role performs security rounds, screenings, searches, intake supervision, and general oversight to maintain a safe, welcoming, and orderly environment consistent with New Life Center’s mission and values. This position reflects Christ’s love through compassionate service, respectful communication, and a ministry-minded approach to every interaction. At New Life Center, our work is rooted in our Christian faith and driven by our mission to guide people experiencing homelessness or addiction toward holistic transformation through the love of Jesus. Every role contributes to this ministry and advances our shared vision. Our team members are followers of Jesus Christ, affirm our Statement of Faith, and demonstrate our BEACON values—Bring Your Best, Engage with Empathy, Act in Unity, Choose Humility, Offer Hope, and Never Stop Growing—in the way they serve guests, support one another, and represent New Life Center each day. Essential Functions Essential Function 1: Safety, Security, and Ministry Engagement Conduct metal detection screening at facility entrances to prevent weapons, contraband, and drugs from entering. Perform scheduled interior and exterior security rounds, including stairwells, bathrooms, laundry rooms, kitchens, and offices. Maintain access control and monitor traffic flow through entrances and exits. Monitor video surveillance, intrusion, and fire alarm systems, report irregularities immediately. Detect and prevent fires, vandalism, theft, or rule infractions; maintain order and safety of property and persons. Provide crisis intervention, de-escalate conflicts, and engage guests calmly and respectfully. Collaborate with law enforcement, fire, and emergency responders when needed. Support and participate in emergency drills and safety training. Build trusting and supportive relationships with guests, offering compassionate listening and encouragement. Be able and willing to pray with guests and offer spiritual support when appropriate. Lead devotions and share the Gospel of Jesus Christ when opportunities arise, ensuring ministry interactions are respectful, Spirit-led, and consistent with NLC’s faith principles. Uphold the highest ethical and professional standards at all times. Interface with third-party security company. Essential Function 2: Searches and Inspections Conduct bag and locker searches in accordance with shelter policy. Inspect rooms, restricted areas, and outdoor grounds for hazards or unsafe conditions. Assist in logging, monitoring, and storage of guest property. Perform random security and safety inspections throughout the facility. Maintain detailed records of searches, confiscations, and incidents. Essential Function 3: Guest Intake & Processing Greet guests with a ministry-minded approach and promote compliance with shelter rules. Supervise guest intake and screening processes with professionalism and compassion. Conduct searches during intake and ensure adherence to policy. De-escalate tense situations and assist staff in maintaining a peaceful environment. Essential Function 4: Reporting, Communication, and Facility Oversight Maintain accurate incident reports, shift logs, and documentation. Communicate promptly and effectively with the Campus Ministry Safety Manager and leadership regarding safety concerns. Identify and report hazards, unsafe behavior, or facility issues. Collaborate with other departments to ensure a safe, coordinated environment. Recommend process or safety improvements based on observed needs. Maintain accountability for assigned equipment and ensure proper use and care. Attend required staff meetings and review internal communications regularly. ADA & Reasonable Accommodation New Life Center complies with the Americans with Disabilities Act (ADA). Qualified individuals are considered for positions based on their ability to perform the essential functions of the job, with or without reasonable accommodation. Reasonable accommodations will be provided in accordance with applicable law unless doing so would cause undue hardship or pose a direct threat to safety. Position Reports to TJ Brown, Campus Ministry Safety Manager TJ oversees safety, security, and emergency preparedness at New Life Center. He brings over 14 years of combined experience in public safety and security operations, including 4 years as a medic in the U.S. Army, 7 years as a police officer, and 3 years in private security management. TJ joined New Life Center to strengthen organizational safety protocols, law enforcement partnerships, and staff training programs focused on prevention, response, and recovery. This job description identifies the major responsibilities of this job. It does not include all aspects of the position such as the potential additional duties assigned by the Program Director, the requirement for flexibility in helping others, or the highly valued team-oriented approach used for the overall benefit and success of New Life Center.