Account Manager - Bellville, TX

JOB SUMMARY The Customer Relationship Manager will be responsible for developing and maintaining strong customer relationships for Small to Medium accounts (<$1M in annual revenue) . · Ongoing administration of accounts in accordance with applicable documents, state and federal law, and internal policies and procedures. · Providing primary client contact, proactive communication and consultation, and coordination with external customers. · Manage Account Representatives (CSR’s). · E nsuring customer satisfaction through designing and implementing a relationship plan that meets customer needs. · Duties include developing and maintaining client relationships; selling and promoting products and services to existing clients . · C ontractual document review, negotiation, and management of PSA activities including periodic review; manage outstanding fee receivables, negotiate the supplement/amendment process. · Demonstrate and maintain a high level of customer focus, and customer commitment and ensure personnel demonstrate and maintain the same. · Participate in in-person client visits. · P articipate in closing of deals. Essential Functions Sales and Sales Management Adherence to polic y as set forth by the company Manage Customer Relationships. Manage/Renew Customer Agreements (PSA). Manage Account Representatives (CSR’s). Required for All Jobs • Performs other duties as assigned • Complies with all policies and standards