Call Center Manager (On-Site)

Call Center Manager (Onsite – Monroe, NJ)Position Summary Danley 911 Home Services has been serving New Jersey homeowners for over 100 years, providing trusted heating, cooling, plumbing, electrical, generator, and home comfort solutions. As a family-owned company built on quality workmanship, exceptional customer service, and technical expertise, Danley 911 delivers comprehensive home services that help keep homes safe, comfortable, and running smoothly year-round. The Call Center Manager is responsible for leading the daily performance, productivity, and development of contact center agents while ensuring an outstanding customer experience. This onsite role provides coaching, performance...