Supervisor, Operations - Water Mill, NY Location

As the Supervisor of Operations, you will oversee the day-to-day operations of one of Sollis Health’s concierge emergency facilities. You will be responsible for ensuring smooth day-to-day operations and that Sollis members receive exceptional service and care. You will work on the Operations management team and lead the daily activities of the center.

Responsibilities:

• Assume front desk responsibilities:

• Off season September 15th – May 15 th : serve as the primary front desk resource, checking in patients and performing other administrative duties for patients as necessary.
• On season May 15 – September 15 th: Serve as the front desk resource 50% - 75% of the time.

• Supervise the performance of clinic staff including Front Desk Coordinators, Patient Care Associates, Radiology Techs, Lab Specialists and other support staff and provide performance reviews and corrective action plans as needed .
• Oversee workflows for the front desk, lab, radiology and general patient flow throughout the clinic.
• Act as the primary point of contact for any patient or employee concerns escalating to the senior Operations leadership team as needed.
• Assist in maintaining inventory of supplies for the site partnering with Nursing leadership to ensure all items are stocked.
• Create staff schedules for clinical and operations, complete bi-weekly payroll, and daily reconciliations of timecards for employees at your site.
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