Field Service Technical Trainer

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.

Company Overview:

IEM is committed to fostering innovation and excellence in our workforce. We believe in investing in our employees’ growth and development, and as such, we are seeking a dedicated Technical Trainer to join our growing FS team.

PURPOSE OF POSITION:

The purpose of the Field Service Technical Trainer is to support the development, onboarding, and technical readiness of entry level Field Service employees by delivering structured training in electrical systems, equipment startup, commissioning processes, troubleshooting, software tools, safety practices, and related field service functions. This role helps ensure new and existing Field Service employees gain the technical knowledge, practical skills, and confidence needed to perform successfully and safely in the field.

SUPERVISORY RESPONSIBILITIES:

• This position has no direct supervisory responsibilities, but requires close collaboration with Field Service leadership, shop leads, production teams, engineering, technicians, and other internal stakeholders to support training delivery and employee development.

ESSENTIAL FUNCTIONS:

• Deliver technical training for new and existing Field Service employees in support of onboarding, field readiness, and ongoing employee development.

• Manage and facilitate the 4-week new hire orientation training schedule for Field Service employees.

• Provide instruction in areas such as mechanical assembly, wiring, startup testing, troubleshooting, commissioning, software tools, networking and communications, report writing, and related technical field service processes.

• Conduct classroom instruction, hands-on demonstrations, workshops, lab sessions, and other interactive training methods to support different learning needs. <span data-ccp-props="{"335551550":6,"335551620":6,"335559685"