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Phone Operator

Location
Durham, NC, USA
Employment type
Full-time
Posted
Jul 22, 2026
Last seen
Aug 12, 2026

About the role

As a Phone Operator at Concord Hospitality, you will be the voice of the hotel, providing courteous and professional service to guests while supporting front office operations. Your role ensures smooth communication, accurate information, and exceptional guest experiences. Responsibilities: • Maintain complete knowledge of hotel amenities, layout, local attractions, and transportation options.