IGA Grocery Manager - Rangeley

Position Overview: As a Grocery Manager you will be responsible for overseeing the operations of the grocery department within the retail setting of a grocery store. You will be responsible for ensuring quality and freshness of non-perishable products while providing excellent customer service. You will be driving labor efficiency, sales, and gross profit margins in alignment with the store. RESPONSIBILITIES: • Builds and maintains customer satisfaction with the product and services offered by the company. • Maintain a happy, full, fresh, and clean sales floor department. • Train and supervise grocery department staff ensuring adherence to established procedures and customer service standards. • Schedule and coordinate shifts to have proper coverage. • Provide ongoing feedback, performance evaluations and training opportunities for the deli employees. • Monitor nonperishable inventory levels, ordering products such as but not limited to various products to maintain a diverse and stocked selection. • Implement inventory control measures to minimize and ensure freshness. • Ensure that all non-perishable products meet quality and safety standards. • Work with suppliers to select and maintain high quality non-perishable products. • Ensure grocery products are presented attractively and in compliance with health and safety regulations. • Handle customer inquiries, concerns, and special requests in a prompt and professional manner • Setting and achieving sales targets. • Monitoring sales performance and implementing strategies to maximize profitability. • Conducting regular safety training for grocery department staff. • Oversee the cleaning and maintenance of the grocery work areas. • Monitor expenses, control waste and optimizing cost effectiveness. • Communicate with store management regarding inventory, sales, and any issues within the department. • Adhere to all company safety standards. • Perform other duties as assigned by leadership. Environment: • ServeSafe standard refrigeration temperature. Schedule: • Weekday and Weekend hours as needed. • Travel required to various store locations in Connecticut (Lisbon, Canterbury & East Lyme) Experience: • Preferred: One (1) year grocery management or grocery sales experience. • ServeSafe certification and or the ability to be certified within the first 90 days. Skills: • Physical abilities: May be required to lift-up to 80-85lbs.; standing, bending, lifting, and twisting for up to 90% of your shift; frequently lifting product from various heights including floor level to over your head; Ability to stand or walk at least 10 hours daily; working in various temperature-controlled environments; walking on a variety of flooring such as concrete, tile, carpet etc. • Strong communication Skills: Ability to communicate clearly and effectively with peers and leaders on a daily basis. • Organizational Skills: Ability to fulfill customer orders in a timely manner; ability to prioritize and meet deadlines. • Working in a team-based environment: Working independently and as a team player to ensure our customers are receiving orders in a timely manner and with the highest quality. • Quality: Maintain integrity and high standards of product handling from all perspectives. • Safety Culture: Maintain and drive safety policies; driving for accountability of safe practices throughout shift.