Patient Access Representative (Part-Time)

We are currently seeking a Patient Access Representative to provide high quality service to the Wake County Public Health Clinic clients. This position assists patients with onsite customer service functions, ensures all necessary documents are provided, activates patients in the EMR system, collects payments, and obtains demographic and financial information all working together to meet the goals of the work area. The Patient Access Representative serves as the public’s first point of contact for the Health Clinics. This is a rewarding career that will allow you to positively impact citizens’ lives every day! This position is 28 hours per week in Central Registration (hours vary) Essential Responsibilities: Knowledge of clinics within Public Health Responds to inquiries from both internal and external customers Gather intake or service requests information Register patients for services, schedule appointments and provides necessary information Receive monies, enters customer information into databases and provides receipts if appropriate Balance cash drawers Insurance and income verification